1. General Provisions

1.1 KanvasBay is an online store offering high-quality metal posters and related products for sale.

1.2 By accessing and using KanvasBay.com (“Website”), you agree to comply with these Terms and all applicable laws.

1.3 These Terms apply to all Users who browse, register, or purchase from KanvasBay.

2. User Accounts and Registration

2.1 Users may create an Account by registering with a valid email address and password.

2.2 Users are responsible for maintaining the confidentiality of their Account credentials and for all activities under their Account.

2.3 KanvasBay reserves the right to suspend or terminate Accounts for fraudulent or abusive behavior or violation of these Terms.

3. Products and Orders

3.1 KanvasBay sells metal posters, mounting kits, and related accessories. All products are physical items shipped to the User.

3.2 Product images and descriptions are for reference; slight variations may occur.

3.3 Orders are placed by completing the checkout process and submitting payment.

3.4 Prices are displayed in INR (or other accepted currencies) and include applicable taxes unless stated otherwise.

3.5 Shipping fees and any customs duties or import taxes are borne by the User.

3.6 KanvasBay reserves the right to cancel or refuse any order due to product unavailability or errors in pricing or descriptions.

4. Payment

4.1 Payments can be made through available payment methods such as credit cards, PayPal, or Google Pay.

4.2 Payment is processed upon order placement. Orders will not be shipped until payment is successfully received.

4.3 KanvasBay is not responsible for payment issues arising from incorrect payment information provided by the User.

5. Shipping and Delivery

5.1 KanvasBay ships products to specified countries as listed on the Website.

5.2 Estimated delivery times are provided but not guaranteed. Delays may occur due to factors outside KanvasBay’s control.

5.3 Users are responsible for providing accurate shipping information.

5.4 Additional customs fees or taxes may apply depending on the destination country.

6. Returns and Refunds

6.1 Users may return eligible products within 7 days of receipt, in accordance with our return policy detailed on the Website.

6.2 Custom or personalized products are non-returnable unless defective.

6.3 Returned products must be unused and in original packaging.

6.4 Refunds will be processed using the original payment method after receipt and inspection of returned products.

6.5 Users are responsible for return shipping costs unless the product is defective or incorrect.

7. Intellectual Property

7.1 All content on KanvasBay, including product images, text, logos, and website design, are the property of KanvasBay or its licensors and protected by intellectual property laws.

7.2 Users may not reproduce, distribute, or create derivative works without prior written permission.

8. User Conduct

8.1 Users agree to use the Website lawfully and not engage in any activity that may harm KanvasBay, other Users, or third parties.

8.2 Inappropriate behavior, fraudulent activities, or misuse of the Website may result in suspension or termination of access.

9. Liability and Disclaimers

9.1 KanvasBay strives to provide accurate product information but does not guarantee completeness or error-free content.

9.2 KanvasBay is not liable for indirect, incidental, or consequential damages arising from use of the Website or products.

9.3 Liability for defective products is governed by applicable consumer protection laws.

9.4 KanvasBay is not responsible for issues caused by User error, misuse, or external factors affecting delivery.

10. Changes to Terms

11.1 KanvasBay may update these Terms at any time. Updates will be posted on the Website with an effective date.

11.2 Continued use after updates constitutes acceptance of the new Terms.