1. General Provisions

1.1 KanvasBay is an online retail store specializing in high-quality metal posters, wall art, and related products.

1.2 By accessing, browsing, or using the Website in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.3 These Terms apply to all visitors, registered users, and customers (collectively referred to as "Users").

2. User Accounts and Registration

2.1 Users may create an account ("Account") by providing a valid email address and setting a secure password.

2.2 You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to notify KanvasBay immediately of any unauthorized use.

2.3 KanvasBay reserves the right to suspend, restrict, or permanently terminate any Account found to be involved in fraudulent activity, abusive behavior, or any violation of these Terms, at its sole discretion and without prior notice.

3. Products and Orders

3.1 KanvasBay offers metal posters, mounting kits, and related accessories for sale. All products are physical items that will be shipped to the address provided by the User.

3.2 Product images, colors, and descriptions displayed on the Website are for illustrative purposes only. Minor variations in color, texture, or finish may occur due to manufacturing processes or differences in display settings.

3.3 An order is considered placed once the User has completed the checkout process and submitted payment successfully.

3.4 All prices are displayed in Indian Rupees (INR) unless otherwise specified and are inclusive of applicable taxes unless explicitly stated otherwise.

3.5 Shipping charges, customs duties, import taxes, and any other levies applicable to the destination country are the sole responsibility of the User.

3.6 KanvasBay reserves the right to cancel, modify, or refuse any order at its discretion due to product unavailability, pricing errors, description inaccuracies, or suspected fraudulent activity. In such cases, the User will be notified and any payment collected will be refunded in full.

4. Payment

4.1 Payments may be made through the available payment methods offered at checkout, including but not limited to credit/debit cards, UPI, PayPal, and Google Pay.

4.2 Payment is processed at the time of order placement. No order will be dispatched until full payment has been successfully received and verified.

4.3 KanvasBay shall not be held responsible for any payment failures, delays, or issues arising from incorrect or incomplete payment information provided by the User.

5. Shipping and Delivery

5.1 KanvasBay ships to select countries and regions as listed on the Website. Availability of shipping to a specific location may change without notice.

5.2 Estimated delivery timelines are provided as approximate guides only and are not guaranteed. Delays may occur due to logistics, weather, customs processing, or other factors beyond KanvasBay's control.

5.3 Users are responsible for providing accurate and complete shipping details. KanvasBay shall not be liable for delivery failures or delays resulting from incorrect address information.

5.4 Any customs fees, import duties, or additional taxes imposed by the destination country are payable by the User and are not included in the product or shipping price.

6. Returns and Refunds

6.1 Users may request a return of eligible products within 7 days of delivery, subject to the conditions outlined in our Return Policy available on the Website.

6.2 Custom, personalized, or made-to-order products are non-returnable and non-refundable unless received in a defective or damaged condition.

6.3 To be eligible for a return, products must be unused, undamaged, and in their original packaging with all tags and accessories intact.

6.4 Approved refunds will be processed to the original payment method within a reasonable timeframe following receipt and inspection of the returned product.

6.5 Return shipping costs are borne by the User, unless the return is due to a defective, damaged, or incorrectly shipped product, in which case KanvasBay will cover the cost.

7. Intellectual Property

7.1 All content on the Website — including but not limited to product images, artwork, text, graphics, logos, icons, and overall website design — is the exclusive property of KanvasBay or its licensors and is protected under applicable intellectual property laws.

7.2 No part of the Website's content may be reproduced, distributed, modified, or used to create derivative works without the prior written consent of KanvasBay.

8. User Conduct

8.1 Users agree to use the Website solely for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party.

8.2 Any behavior deemed inappropriate, fraudulent, or harmful — including but not limited to unauthorized data collection, spamming, or attempts to compromise Website security — may result in immediate suspension or termination of the User's access without prior notice.

9. Limitation of Liability and Disclaimers

9.1 While KanvasBay makes every effort to ensure the accuracy of product information, descriptions, and pricing on the Website, it does not warrant that all content is complete, current, or free from errors.

9.2 To the maximum extent permitted by law, KanvasBay shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the Website or its products.

9.3 Liability for defective products shall be governed by and limited to the rights and remedies available under applicable consumer protection laws.

9.4 KanvasBay accepts no responsibility for issues arising from User error, product misuse, or external factors beyond its reasonable control that may affect delivery or product condition.

10. Modifications to These Terms

10.1 KanvasBay reserves the right to amend, update, or modify these Terms at any time without prior notice. Any changes will be posted on the Website along with the revised effective date.

10.2 Your continued use of the Website following the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms. Users are encouraged to review the Terms periodically.

For questions or concerns regarding these Terms, please contact us through the details provided on our Website.